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ITIL Foundation v.3
Exam Number/Code : EX0-101
Exam Name : ITIL Foundation v.3
Questions and Answers : 159 Q&As
Update Time: 2010-05-28
Price: $ 100.00 $ 39.00
Exam : EXIN EX0-101
Title : ITIL Foundation v.3 Certification
1. In which document would you expect to see an overview of actual service achievements against targets?
A. Operational Level Agreement (OLA)
B. Capacity Plan
C. Service Level Agreement (SLA)
D. SLA Monitoring Chart (SLAM)